All appointments can be booked online through our booking link. You will be able to choose your stylist, select your desired time, and reserve your appointment instantly.

Every appointment at Tress is booked by time instead of individual services. Your stylist uses that reserved time to create exactly what your hair needs with no surprise add ons or extra fees. The rate varies by stylist and is listed on each stylist’s profile.

Yes. New extension clients are required to book a consultation before scheduling an installation. This allows your stylist to assess your hair, discuss your goals, and recommend the right timing and method.

Color and haircut clients do not need a consultation unless you would like one!

No. Tress is a gratuity free salon. Our stylists are compensated fairly so you can simply enjoy the experience without any pressure.

If you are not sure what to book, we recommend starting with our Tress Appointment Guide. It will help match you with both the stylist and the service that best fit your hair goals, lifestyle, and maintenance preferences.

If you prefer not to take the guide, we recommend overestimating your time rather than underestimating it. Your stylist can always adjust your service during the appointment, but having enough time allows for a relaxed experience and the best possible result.

At Tress, we use Arete professional color. Arete is thoughtfully formulated with a focus on hair health, scalp comfort, and long term integrity, while still delivering high performance results. Professional color will always involve chemistry, but we choose products that align with our values of transparency, quality, and care.

We require at least 48 hours notice to cancel or reschedule an appointment. This allows us time to offer the appointment to another guest.

We allow a 15 minute grace period for late arrivals. If you are running behind, please contact us so we can try to accommodate you.
If another appointment follows yours, we may only be able to complete the remaining scheduled time. The full cost of the service will still apply.
If you choose not to proceed with the remaining time, it will be considered a no show.

First occurrence: A 100 percent charge of the scheduled service applies. You may rebook once the balance is paid in full.
Second occurrence: You will no longer be able to book services at Tress.

Most clients purchase products through their stylist’s affiliate link. These purchases can be returned directly to the brand as long as they meet the brand’s return requirements.
For in salon product purchases, we allow exchanges if the product has barely been used. Returns are not typically offered.

Yes. Each stylist has their own affiliate link where you can shop R+Co, Bleu, and other recommended products. This supports your stylist and ensures you receive authentic products.